Maintaining Tenants & Leases

Throughout the time period in which a tenant (subsidized or unsubsidized) is housed with your agency, you may need to periodically review and maintain their lease information.

1. From the Main Menu screen, click TENANTS. The Browse Tenant Leases screen appears with all current leases displayed in a table.
2. Select how you want to order the tenant lease table from the ordered by drop-down list, enter the search criteria in the search for field and click GO. The first tenant lease to match the criteria is highlighted in the table.
3. Highlight the tenant lease record you want to work with and double-click, or click . The Tenant Management screen opens with the Tenant Information tab selected.
4. Review the general information you have on file for the tenant on the Tenant Information tab.
5. If necessary, you can click and select a management code. This field offers your agency-defined list of management codes, which you maintain in the Setup area of the program. See "Management Codes"
6. Click to accomplish the following tasks for your subsidized and/or unsubsidized tenants:
7. Click to accomplish the following tasks for your subsidized and/or unsubsidized tenants:
8. Click to add or edit notes attached to the tenant record. See "Adding & Editing Notes"
9. Click to generate a form letter for the tenant. See "Generating Individual Form Letters"
10. Review the lease information you have on file for the tenant on the Leases tab.
11. Review the account, transaction, and payment information you have on file for the tenant on the Account Summary tab, Account Details tab, Recurring Transactions tab, and Payment History tab.

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